Hello, this is BNK FEARX.

We are sharing new guidelines to better support your fan activities.

Support Guide

If you send the support gift without receiving the support inquiry mail, it will be returned for the safety of the team and the player, so please read the guide below and send the support inquiry mail according to the form.

1. Restricted items All food and drink items are restricted due to safety concerns and the risk of spoilage. Restricted items may be returned or discarded upon delivery if necessary.

   • Food and Beverages: All food and drinks are prohibited (e.g. snacks, candy, beverages, vitamins, health supplements, etc.).
   • Plants: Restricted due to the possibility of spoilage (e.g. bouquets, potted plants, dried flowers, etc.).
   • Cakes: Regular cakes are not allowed. Only preservable sugar cakes or clay cakes are permitted.

2. Delivery Schedule

   • For birthday support, we will do our best to deliver it on the desired date specified by fans. However, please note that there may be cases where schedule adjustments are difficult due to the team's commitments.
   • We will not deliver gifts on the day of the game and during the player's vacation.

3. Group gift

   • Group gifts are available except for restricted items.

4. Other

• Direct delivery to the office or Mouse Potato is not allowed.
• Please understand that it is difficult to proceed with requests other than gift delivery. (e.g., verification requests through personal or team social media)

Support Application Form

After reading the guide carefully, please copy the form below and send us an email.

<aside> 📧 ▶ Mail Title [Support] Support to (Player name)

▶ The body of the mail Your name : Player name : Support reason : Items : Estimated Support Delivery Date : Date desired to be delivered to the player : Additional question :

</aside>